Kundesupport

Har du problemer eller spørsmål kan du kontakt The Online Trader kundesupport mellom klokken 08.00 og 18.00 mandag til fredag. Dette gjøres enten ved å:

• Velge Help|Mail to support fra hovedmenyen i programmet
• Sende en mail til support@infront.no
• Ringe oss på +47 2331 0030

User guides

• User guides overview

Your Account / My Profile

All users have the possibility to view and update the profile directly from The Online Trader by selecting "View|My Profile" or clicking on the "My Profile" icon on the main menu:

Your account information is displayed including the user agreements required and services that you subscribe to.

To order additional services please select "Order additional services" and select the desired services. 

Flash demonstration movies

Please feel free to look at demonstration movie (requires Flash Player):

Account Details

• My Profile / Order Additional Services

General functionality

• How to change your username and password
• General Overview
• Market Window
• Composite Window
• Mixed News Window
• Quote and News Alerts 
• Portfolio Module
• mTrader - upload list from The Online Trader

Content

• Tullett Prebon money market data
• Infinancials fundamental data
• Oslo Stock Exchange - Top20 Investors

Trading / Order Entry

• Order Entry