Frequently Asked Questions

How does The Online Trader work?

The Online Trader is a Windows program that must be downloaded and installed on your computer. The program communicates with market data servers set up at different ISP's so you must be connected to the Internet.

Is it difficult to learn to use The Online Trader?

No, the user interface in The Online Trader is based on Microsoft Windows, and therefore recognizable to most users. During 5 minutes we are sure you will be comfortable with the main functions. As a subscriber you will get access to user manuals.

What differs The Online Trader from other real-time products?

The market data you get in The Online Trader are presented without any delays. The program gives you a very good overview of the financial markets and is easy to use. You can also install and run the program from different computers, but only be logged in one place at a time.

So I can install The Online Trader on several machines at no extra cost?

Yes, install The Online Trader on as many computers as you want. You will only be able to log in one place at the time.

I plan to install The Online Trader at work, where we have a "firewall". Will the program work?

Yes probably, since we adjust the communication protocol for most "firewalls".

Do I need to contact the IT department in order to install the program?

Depends, you need to have the rights of an "Administrator" when you install The Online Trader.